Neuring / Privacy

Full privacy notice

This notice describes how data is processed on neuring.mx and in project inquiries submitted through its form.

Version dated September 24, 2026.

1. Data controller and contact

Neuring Services, S.A. de C.V., with its registered tax address at Toltecas 133 Ote., Col. Bugambilias, postal code 37270, León, Guanajuato, Mexico, is the data controller. You may email info@neuring.mx with questions about your data.

2. Data we receive

The form asks for your name and email address. You may add your company, phone number, sector, product family, application, material, dimensions, finish, volume, dates, message and reference files. Documents may contain information about their authors or contacts.

Your IP address and technical browser signals are also processed to verify the submission and prevent automated inquiries. We do not request sensitive personal data or banking information in this form. Include only data and documents needed to review your project that you are authorized to share.

3. How we use the information

• Receive and record your inquiry and associated files.
• Contact you, understand the application and review the technical requirements.
• Prepare a technical and commercial proposal and follow up on the conversation.
• Prevent misuse of the form and handle requests concerning your data.

Submitting a project does not subscribe you to a newsletter or authorize advertising campaigns. Optional site analytics require a separate choice in Cookie preferences.

4. Tools and services involved

Your inquiry is recorded in our customer service and commercial follow-up systems. Hosting, recordkeeping, email and notification services are used to manage it and notify the people handling it. Files are associated with the inquiry record and are not published as website content.

The form uses Cloudflare Turnstile to detect automated submissions. This service processes technical signals from the device and connection under its privacy notice.

We do not envisage transferring data to other companies for their own marketing. Any disclosure required by an authority or necessary to meet a legal obligation is handled under applicable regulations.

5. Browsing preferences and analytics

The site stores your choice of light or dark mode and your analytics decision in the browser's local storage. When you allow analytics, Google Analytics may use cookies and browsing information to produce usage statistics. You can accept or withdraw this choice through Cookie preferences in the footer. If you choose Reject analytics, optional analytics remain disabled. See also Google's privacy policy.

Our integration excludes query parameters and fragments from page addresses. Rejecting analytics does not prevent browsing or submitting an inquiry.

We store your choice locally in this browser for up to 180 days. Rejecting analytics stops new events and removes accessible Analytics cookies; it does not delete data already sent.

6. Access, rectification, cancellation and objection

You may exercise your ARCO rights by emailing info@neuring.mx, with Personal data as the subject. Provide your name, a way to contact you, the right you wish to exercise and information that allows us to locate your inquiry. To correct data, describe the correction and its supporting information.

You will be told how to verify your identity or, where applicable, your authority to represent the data subject. Do not send identity documents through the commercial form. The decision is communicated within twenty business days; if approved, it is implemented within the following fifteen business days, subject to justified extensions permitted by law.

7. Restricting use or withdrawing consent

You may request limits on the use or disclosure of your data, ask us to stop following up on an inquiry, or withdraw consent using the same email address and identity verification procedure. Withdrawal is not retroactive and may be limited by legal obligations or a contractual relationship. We will explain the scope of our response.

8. Retention and changes to this notice

Data is retained while necessary to handle the inquiry and any resulting obligations. When cancellation applies, the relevant blocking or statutory retention periods are taken into account.

Changes to this notice are published on this page with the update date. For questions about a change or the processing of a file, email info@neuring.mx.